Thank you for purchasing my hand made lipsticks. I hope you love them as much as I do, so I offer a full product replacement policy.
Because these are hand poured, on the rare occasion, some unexpected things can happen, eg: your lipstick could break, smoosh or you have a packaging issue. If something like this happens please contact me via email firstname.lastname@example.org and send me a picture of what happened to your lipstick, your name & address and I’ll happily mail you a replacement for free.
Like I said this is rare, but hand made isn’t manufactured perfection. It’s high quality ingredients made with love that sometimes come with little quirks.
Thank you for your support.